Starting from Tuesday 16 April 2024, the so-called “migration” process of emergency calls coming from the telephone districts 080 (Bari) and 0831 (Brindisi) to the Single European Emergency Number-1 1 2 (NUE-1 1 2) will begin.
Citizens who call from the telephone districts of Bari (080) and Brindisi (0831), in case of emergency and request for help, can continue to use the numbers (112, 113, 115, 118, 1530) or dial 112 directly and only.
In Apulia, the response will be provided by the 112 Public Safety Answering Point (PSAP), which is part of the Special Regional Structure for the implementation of the Single European Number within the Civil Protection Department of the Apulia Region.
The 126 units hired with a special competition by the Apulia Region last December will work at NUE Apulia and, once fully operational, will be assigned to the PSAPs in Modugno (Ba), Foggia and Campi Salentina (Le). The operators of 1 1 2 PSAPs Apulia have been adequately trained to manage the first answer to the emergency call and redirect the calls to the services (second-level answering centre), which provide the rescue operations, through a more precise localization of the scene and through the use of a translation service for foreign citizens.
The PSAP of the 112 Single Emergency Number is active 24 hours a day, 7 days a week.
