Procedures to follow
If you or someone near you needs help, call 1 1 2 (the single European emergency number):
- First explain where you are or where the person you think may be in danger is;
- Specify what is going on;
- tell what you see around you and if there are other people (every detail you tell the operator can be useful to exactly identify where you are), if you are outdoors (for example in a park, a street, or a courtyard) or inside an enclosed space (for example an apartment, a shop) or if there are billboards, signs, or graffiti on the walls – this information may be useful to precisely identify your position or a house number.
