Ministry of the Interior | Department of Public Security
Service coverage
Find out if the 1 1 2 (one-one-two) service is active in your area.
1 1 2 SORDI
1 1 2 Sordi
is the service dedicated to deaf people.
Single European emergency number
If you need help in an emergency and wish to request the intervention of the State Police, Carabinieri, Fire Brigade, Coast Guard or Medical Assistance, call number 1 1 2 (one-one-two) free of charge.
Single European emergency number
If you need help in an emergency and wish to request the intervention of the State Police, Carabinieri, Fire Brigade, Coast Guard or Medical Assistance, call number 1 1 2 (one-one-two) free of charge.
Service coverage
Find out if the 1 1 2 (one-one-two) service is active in your area.
1 1 2 SORDI
1 1 2 Sordi
is the service dedicated to deaf people.
La copertura del servizio
Scopri se il servizio 1 1 2 (uno-uno-due) è attivo nella tua provincia
1 1 2 Sordi
L'112Sordi
è il Servizio dedicato alle persone sorde.
How does it work?
When you call number 1 1 2 (one-one-two) an operator from the Public Safety Answering Point responsible for your area will answer. He or she will ask you to provide the following information:
- where you are;
- what you need and the type of emergency you have;
- your full name.
How do I use the service if I am a deaf person?
Examples of emergency situations
Examples of emergency situations
1 1 2 (one-one-two) operators are ready to assist you in an emergency. For non-urgent requests, you can contact other telephone assistance services. Click on the link below to find out how to handle the most common emergencies until help arrives.
Our App
Where Are U
If you cannot call 1 1 2 (one-one-two), “Where are U ” can help you manage an emergency by informing the control room that you cannot talk or that you want to send a text message. The App will automatically transmit your identity and location to the emergency centre. To use this service, you need to download the App and register.
Download our App now
Our App
Where Are U
Received Calls
in 2° quarter 2025
16
Regions covered by the service
3228k
3.228.434
Emergency requests submitted
6”
Response time
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© 2025 – Testata di proprietà del Ministero dell’Interno
