After a brief conversation with the 1 1 2 operator (one-one-two) in which the location and the type of request for assistance will be confirmed and defined, the call and the information collected will be forwarded to the competent body for the type of intervention. Pay attention to the following step: it will be the operator of the Police/Carabinieri, Health Service, Fire Brigade or Coast Guard who will ask you specific questions that you will have to answer for the continuation and management of the response.

Ministry of the Interior | Department of Public Security
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