
Homepage / App
Our
“Where Are U”App
The “Where Are U” app helps you in case of an emergency: when you call 1 1 2 (one-one-two), it automatically transmits your identity and location to the PSAP that is handling the call.
Homepage / App
What is Where Are U
The “Where Are U” app is the GPS location application developed for the 1 1 2 (one-one-two) service. Its goal is to provide precise information about your location in the event of an emergency, so that help can be sent quickly and accurately.
- The app provides accurate information about your location.
- The app is available for free download on iOS and Android.
- The app can be used in all countries of the European Union and in other countries that support the 1 1 2 (one-one-two) emergency service.

What is Where Are U
The “Where Are U” app is the GPS location application developed for the 1 1 2 (one-one-two) service. Its goal is to provide precise information about your location in the event of an emergency, so that help can be sent quickly and accurately.
- The app provides accurate information about your location.
- The app is available for free download on iOS and Android.
- The app can be used in all countries of the European Union and in other countries that support the 1 1 2 (one-one-two) emergency service.
Call
To make an emergency call with the Where Are U app, press the “Call 1 1 2” button within the app.
- The call is directed to the Public Safety Answering Point of your province.
- During the call, the app automatically transmits your location to the operator via your phone's GPS.
- When making an emergency call with the app, stay on the line with the operator to provide additional information about the situation and follow the instructions provided.


Call
To make an emergency call with the Where Are U app, press the “Call 1 1 2” button within the app.
- The call is directed to the Public Safety Answering Point of your province.
- During the call, the app automatically transmits your location to the operator via your phone's GPS.
- When making an emergency call with the app, stay on the line with the operator to provide additional information about the situation and follow the instructions provided.
Silent call
The Silent Call is an important feature of the app that allows you to report an emergency without talking on the phone.
- When you start a Silent Call, the app automatically sends a text message to the Public Safety Answering Point of your province,
- Your location information is provided using GPS coordinates.
- The operator can send help immediately, even if you are unable to speak or if the voice connection is disturbed.

Silent call
The Silent Call is an important feature of the app that allows you to report an emergency without talking on the phone.
- When you start a Silent Call, the app automatically sends a text message to the Public Safety Answering Point of your province,
- Your location information is provided using GPS coordinates.
- The operator can send help immediately, even if you are unable to speak or if the voice connection is disturbed.
Call + Chat
The “Call + Chat” function allows you to communicate with the Public Safety Answering Point via a combination of voice call and instant messaging.
- When you start a Call + Chat, the voice connection is established and a text chat is opened within the app at the same time.
- The text chat feature can be useful in situations where your voice connection is poor or when you are unable to speak.
- If you find yourself in a noisy area or in a situation where you need to keep your voice low to avoid detection, you can use the chat to communicate the necessary emergency information.

Call + Chat
The “Call + Chat” function allows you to communicate with the Public Safety Answering Point via a combination of voice call and instant messaging.
- When you start a Call + Chat, the voice connection is established and a text chat is opened within the app at the same time.
- The text chat feature can be useful in situations where your voice connection is poor or when you are unable to speak.
- If you find yourself in a noisy area or in a situation where you need to keep your voice low to avoid detection, you can use the chat to communicate the necessary emergency information.
Do you want to find out if your province is covered by the service?
To check if your area is included in the 1 1 2 (one-one-two) emergency service, check the coverage on the Public Safety Answering Points page to be sure that you can benefit from prompt intervention in case of need.
Do you want to find out if your province is covered by the service?
To check if your area is included in the 1 1 2 (one-one-two) emergency service, check the coverage on the Public Safety Answering Points page to be sure that you can benefit from prompt intervention in case of need.
Your opinion matters! Leave us your feedback
© 2025 – Testata di proprietà del Ministero dell’Interno